How do I track my withdrawal with Golden Nugget Online Gaming? (US)


Important Information

The withdrawal tracker allows you to quickly and easily track requested withdrawals from Golden Nugget Online Gaming. Each withdrawal has its own entry in the withdrawal tracker on your withdrawal page and includes the following details: 

Note: If you'd like to view your entire withdrawal history, please visit your transaction history and select Withdrawal from the Filter Options. 

How to access the withdrawal tracker 

How to access the withdrawal tracker from an email

  1. After you've requested a withdrawal, you'll receive an email from Golden Nugget Online Gaming that includes a link to the withdrawal tracker.
  2. Click View withdrawal tracker in the email.
  3. You'll be redirected to the withdrawal tracker page for the specific withdrawal and can view withdrawal details.
  4. If you requested a withdrawal in error, you may be able to cancel your withdrawal.

How to access the withdrawal tracker from your account

  1. Log into Golden Nugget Online Gaming on a web browser. 
  2. Click your username in the top right corner of the homepage and select Account Information from the dropdown that appears. 
  3. In the left rail of My Account, click Withdraw. 
  4. Below Pending Withdrawals on the right-hand side, click View Status for the withdrawal you'd like to track. 
    • If you have multiple pending withdrawals, you'll see a section for each within the withdrawal tracker. 
  5. You'll be redirected to the withdrawal tracker page for the specific withdrawal and can view withdrawal details.

Withdrawal Processing

Withdrawal processing times differ by withdrawal method. Once a withdrawal has been labeled as "processed" on the withdrawal tracker, the timeline for you to receive your withdrawal depends on your withdrawal method. View "How long do withdrawals take?" to view the typical timeline for payment processing.

Frequently asked questions

Why hasn’t my withdrawal been processed yet?

Golden Nugget Online Gaming processes withdrawals daily from Monday to Friday, 9 a.m. to 5 p.m. Eastern Standard Time (EST). Any withdrawal requests submitted after 2 p.m. EST will be processed in the order that they were received the following business day.

Please note that due to banking holiday hours, these timelines may be impacted.

How long will my withdrawal take to be deposited into my account?

Each payment method has a different standard processing time required for funds to be credited to that particular payment method. Learn more about the timeline for each payment method.

What if I want to have my funds processed more quickly?

Golden Nugget Online Gaming isn’t able to expedite withdrawal requests, and all requests are processed in the order that they were received.

How do I find the tracking number for my check withdrawal?

Once a check withdrawal has been processed and the check has been mailed out, players need to reach out to Golden Nugget Online Gaming Customer Support Team to receive their tracking number. Players receive a tracking number with USPS if the check is $100 or more, or with FedEx if the check is $2,000 or more.