Below are a few common scenarios you may experience when trying to recover login details:
- If you know the email address you used to register your account, but have forgotten your password, you can reset your password.
- If you've been locked out of your account, learn more about what you can do if your account is locked.
- If your device or app is out of date, you will need to update both to their latest versions.
- Reach out to the Golden Nugget Online Gaming Customer Support Team in the following instances:
- If you need to update the phone number or email associated with your account; or
- If you have received a duplicate account message and cannot log in to your correct account.
Important: If these troubleshooting tips don’t resolve the issue you’re experiencing, please contact the Golden Nugget Online Gaming Customer Support Team, and don’t attempt to create a new account. Creating multiple accounts is prohibited under the Golden Nugget Online Gaming Terms of Use and may result in a restriction on your account.